ITIL Exam Certification Study Guide handbook

One of the questions that most of our readers about to take their ITIL Exam ask is “Where can I find free ITIL Exam guides for V3?”

The fact is that most of the stuff available on the net is either not very detailed or very difficult to grasp for someone who is not likely to go through a classroom training for ITIL.
After scouring the net for a good ebook, I found thisĀ ITIL Reference Guide

What’s brilliant about this handbook is that the author does a pretty good job of cutting through the complex world of ITIL and its jargon and presenting only the meat of ITIL V3.

This is done through insightful comic-book-superhero sketches and simple flowcharts. The link is:
http://manageengine.adventnet.com/products/service-desk/itil-whitepaper.html

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